More customer satisfaction? Sure thing!

Insurance cover for products without which we can no longer imagine our everyday lives is increasingly the focus of the customer’s attention. No matter whether it concerns warranty extensions or add-on insurance cover models, special forms of add-on insurance cover create additional added value for customers in e.g. consumer electronics stores, DIY stores or bicycle dealers, and help to secure strong, long-term customer loyalty for the trader.

It is completely irrelevant as to whether the purchases are made in the traditional way or online. FidesSecur offers you a suitable solution for every distribution channel.

Plug & Play: Customer retention via Affinity programmes

FidesSecur’s trade customers can integrate these services into their product world or their range of services without much effort. As a wholesaler, retailer, manufacturer, bank, finance company or leasing business, our range of Affinity programmes can help you stand out from the competition and develop customer loyalty, as well as generate additional revenue.

With our many years of experience in Affinity solutions, as well as a comprehensive network of insurers, we handle the individual design and implementation of product add-on insurance solutions for you, right up to the training of your employees – very much like “Plug & Play”.

For this purpose, the experts at FidesSecur coordinate the handling of all necessary work processes together with you and take on responsibility for the complete claims service with our established repair service providers. And so that you can fully concentrate on your core, day-to-day business operations, we support you with our digital online processes: from conclusion to the registering of a claim.